1. Information we process
This may include account and profile details, contact information, identity-verification information, transaction and activity records, support messages, device and browser details, and notification preferences. We process information you provide and information generated when you use the platform.
2. How we use information
We use information to provide and secure the platform, administer accounts, process requested services, communicate with you, respond to support requests, prevent fraud and abuse, meet legal obligations, and improve reliability and usability.
3. Legal bases and choices
Where applicable, we process information to perform our agreement with you, comply with legal obligations, pursue legitimate interests such as security and fraud prevention, or with your consent. You can manage certain account and notification preferences in the platform.
4. Sharing and service providers
We may share information with service providers that help us operate the platform, such as hosting, communications, identity verification, security, and support providers. We may also disclose information when required by law or to protect rights, safety, and the integrity of the platform.
5. Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including account administration, security, dispute resolution, and legal or regulatory obligations.
6. Security
We use reasonable technical and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so please use strong credentials and protect access to your account.
7. Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information. You may also have the right to withdraw consent where processing relies on consent. We will respond in accordance with applicable law.
8. Cookies and similar technologies
We may use cookies and similar technologies to maintain sessions, remember preferences, secure the platform, and understand service performance. Browser controls may allow you to manage cookies, although some features may not work correctly if essential cookies are disabled.
9. Updates and contact
We may update this policy and will publish the revised version here. For privacy questions or requests, contact our support team. Contact Flusoil.