Flusoil | Help Center


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Frequently asked questions

Questions organized by category. Click any question to expand its answer.

Account

Click Get Started on the homepage or navigation. Provide your email, set a secure password, confirm your email, then log in to continue.
From the login page, choose Forgot Password, enter your account email, and follow the reset link sent to your inbox.
Each person may only hold one Flusoil account. Multiple accounts tied to the same identity are not permitted.
For security reasons, email changes are handled by support after verifying your identity. Contact us from your current registered email.

Verification (KYC)

Yes. Full platform access requires completed and approved identity verification (KYC). The dashboard is restricted until verification is approved.

Flusoil supports:

  • Driving Licence
  • National ID / CNIC
  • Passport

All documents must be valid, in-color, and clearly show your full name, photo, and document numbers.

Reviews are processed in submission order, usually within 24–72 business hours. Peak periods may be slightly longer.
You'll receive a rejection reason. Re-submit a new, corrected submission following the guidance in the rejection notice.

Deposits

Flusoil currently supports crypto deposits only. Bank transfers, cards, and fiat methods are not available.
No. Deposits are manually reviewed by our team. You must submit the transaction details (hash / screenshot) and wait for verification approval.
Include the exact transaction hash, the asset and amount sent, the originating wallet address if available, and a clear screenshot of the transaction confirmation showing all fields legibly.
Always verify the exact address and supported network before sending. If you've already sent to an incorrect address or unsupported network, recovery may not be possible — contact support immediately with full details.

Investments

An investment is an allocated balance tracked by the platform according to the stated rules, including status, progress, lifecycle, and earnings visibility.
Your first investment has a $500 minimum. Every subsequent deposit or investment has a $10 minimum.
No. There are no monthly subscriptions, yearly plans, or membership tiers. Investment is the core product concept.

Earnings

Daily earnings are calculated on weekdays only — no profit accrues on Saturday or Sunday. The default daily rate is configurable by admin and applied using precise decimal arithmetic.
No. Earnings accumulate in your claim balance. To move them into available balance, you must manually trigger a Claim action.
Yes. A 40% tax is applied at the moment of claim, and is clearly displayed before you confirm the claim action. Tax rate is admin configurable.

Withdrawals

Withdrawal eligibility follows platform rules including verification status, available balance, holding/processing periods, and rule checks performed inside the platform.
Processing time varies based on method and queue. The platform displays current statuses and estimates inside the withdrawal interface.

Referrals

Share your referral link. Users who sign up via your link are associated with your account. Referral reward concepts and activity are visible inside your dashboard.
After login and verification approval, your referral link and activity are shown inside your dashboard Referral section.
Yes. Referral earnings follow the same weekday cadence — nothing accrues on Saturday or Sunday.

Security

Use a long, unique password. Enable every available protection method for your email. Never share OTP, verification codes, or passwords. Always navigate directly to flusoil.app and avoid links from unsolicited messages.
No. The Flusoil team will never ask for your password, OTP, or recovery codes. Any request for these is a scam.
Session and security activity are available inside the dashboard Security section after logging in.

General

Flusoil is a professional digital platform focused on crude oil market visibility, investment tracking, secure account management, and transparent financial activity monitoring.
Flusoil is built specifically for the crude oil market. Information views and tracking surfaces are organized around crude oil benchmarks and their related energy complex.
No. There is no monthly subscription, yearly plan, or recurring membership fee to use Flusoil.
Use the Contact page to send our team a message, or email [email protected]. For urgent security issues, include SECURITY in your subject line.
No. Flusoil does not make guaranteed-profit or risk-free claims. All platform rules, rates, and parameters are clearly stated within the product.

Our team is happy to help.

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